Urgent Care at New Ulm Regional Veterinary Center
Cats • Dogs
Your call will be answered by a veterinary team member at our facility during regular business hours, or by Animal HealthLink, a veterinary teletriage support service, if it is outside of regular business hours.
If your pet is a patient of New Ulm Regional Veterinary Center and needs to be seen outside of regular business hours and it is before 9pm on weeknights, a veterinarian from our facility will be contacted. (Due to veterinarian shortage, there will be occasional evenings that our triage service will refer you to a 24-hour emergency hospital closest to you.)
If your pet needs to be seen, and it is between the hours of 9pm and 7am Monday-Friday or between the hours of 1pm Saturday and 7am Monday, Animal HealthLink will refer you to a 24-hour emergency hospital closest to you.
Call: (507) 233-2500
Learn more about our Afterhours Teletriage Pet Emergency & Urgent Care Partners
Animal HealthLink
Animal HealthLink is a 24/7 veterinary teletriage support service for both emergent and non-emergent cases. It is free of charge to current New Ulm Regional Veterinary Center clients.
VetTriage
For a small fee, you will be connected via video chat with an experienced VetTriage veterinarian to discuss your pet's medical condition.
Pet Emergency Information
Steps to Take In A Pet Emergency
If you are experiencing a veterinary emergency, follow the steps below.
- Call Ahead - Emergency care for current clients is offered during our regular business hours, after hours you will be connected with Animal HealthLink's triage services.
- Follow Instructions Provided - You may be provided instructions to help you apply first aid or make your animal companion as comfortable as possible. Make sure you follow these instructions as carefully as possible.
- Remain Calm - Remain calm and be extra careful around your pet. When an animal is in pain they often react negatively towards anyone trying to help and could bite or scratch. Do not put yourself at risk! If instructed to do so, safely bring your pet to New Ulm Regional Veterinary Center or the nearest emergency vet clinic.
Animal Emergency Care FAQs
Read through some of the most frequently asked questions below in order to learn more about bringing your pet in for an emergency appointment at New Ulm Regional Veterinary Center.
- Do I need to call ahead?
New Ulm Regional Veterinary Center provides emergency and urgent veterinary care for current clients during our regular business hours, after hours calls will be connected with Animal HealthLink to be triaged and instructed on next steps.
If we are unable to fit your pet into our schedule or your emergency falls after our clinic closes, you will be referred to the nearest 24-hour clinic with detailed instructions from the teletriage technician.
- When is your clinic open for companion animal emergencies?
Our veterinarians see emergency cases for current patients during our regular business hours and on an emergency on-call basis Monday - Friday fom 7:00am - 9pm and Saturdays from 8am - 1pm.
- What if my pet has ingested poison?
If you suspect that your pet has ingested poison, please call the Pet Poison Helpline at (855) 764-7661.
You can also visit the website for more information.
- What situations require emergency veterinary care?
The following situations are examples of emergencies that require immediate care:
- Seizures and/or staggering
- Refusal to drink for 24 hours or more
- Unconsciousness
- Severe bleeding or bleeding that doesn't stop
- Obvious signs of pain or extreme anxiety
- Choking, difficulty breathing, or continuous coughing/gagging
- Fractured bones or severe lameness
- Bleeding from nose, mouth, rectum, or blood in the urine
- Inability to urinate or pass feces, or pain associated with urinating or passing feces
- Severe vomiting or diarrhea; 2+ episodes in 24-hours
- Injuries to the eye(s)
- Your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Heat stress or heatstroke
- How long will we have to wait to see the vet?
Our New Ulm veterinary center is just like a human doctor's office—it can be unpredictable and you may have to wait.
We cannot predict what cases we will see and when they will arrive. During regular business hours, if possible, call ahead to find out whether we are able to provide emergency care for your dog or cat.
If we are unable to fit an emergency appointment into our vet's schedule, or you are calling after-hours, you will be referred to the nearest available vet for care.
- What types of animals do you treat?
Our emergency veterinarians are able to treat New Ulm dogs and cats with compassion and expertise. Our reliable and compassionate veterinary team at New Ulm Regional Veterinary Center offers veterinary care for pets in emergency situations. Animal health is our passion, and we are proud to provide quality medical care when your pet requires it most.