Companion Animal Urgent Care

Learn More About our After-Hours Teletriage Pet Emergency & Urgent Care Partners

Pet Emergency Information

Steps to Take In A Pet Emergency

If you are experiencing a veterinary emergency, follow the steps below.

• Call Ahead - Urgent and emergency care for current clients is offered during our regular business hours. Outside of regular hours, you will be connected to Animal HealthLink's triage services.
• Follow Instructions Provided - You may be provided instructions to help you apply first aid or make your animal companion as comfortable as possible. Make sure you follow these instructions as carefully as possible.
• Remain Calm - Remain calm and be extra careful around your pet. When an animal is in pain they often react negatively towards anyone trying to help and could bite or scratch. Do not put yourself at risk! If instructed to do so, safely bring your pet to New Ulm Regional Veterinary Center or the nearest emergency vet clinic.

Animal Emergency Care FAQs

Read through some of the most frequently asked questions below in order to learn more about bringing your pet in for an emergency appointment at New Ulm Regional Veterinary Center.

• Do I need to call ahead?

  New Ulm Regional Veterinary Center provides emergency and urgent veterinary care for current clients during our regular business hours. After-hours calls will be connected with Animal HealthLink to be triaged and instructed on the next steps.

  If we are unable to fit your pet into our schedule or your emergency falls after our clinic closes, you will be referred to the nearest 24-hour clinic with detailed instructions from the teletriage technician.

• When is your clinic open for companion animal emergencies?

  Our veterinarians see urgent and emergency cases for current patients during our regular business hours.

• What if my pet has ingested poison?

  If you suspect that your pet has ingested poison, please call the Pet Poison Helpline at (855) 764-7661. 

  You can also visit the website for more information.

  Visit Pet Poison Helpline

• What situations require emergency veterinary care?

  The following situations are examples of emergencies that require immediate care:

  • Seizures and/or staggering
  • Refusal to drink for 24 hours or more
  • Unconsciousness
  • Severe bleeding or bleeding that doesn't stop
  • Obvious signs of pain or extreme anxiety
  • Choking, difficulty breathing, or continuous coughing/gagging
  • Fractured bones or severe lameness
  • Bleeding from nose, mouth, rectum, or blood in the urine
  • Inability to urinate or pass feces, or pain associated with urinating or passing feces
  • Severe vomiting or diarrhea; 2+ episodes in 24-hours
  • Injuries to the eye(s)
  • Your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
  • Heat stress or heatstroke
• How long will we have to wait to see the vet?

  Our New Ulm veterinary center is just like a human doctor's office—it can be unpredictable, and you may have to wait. 

  We cannot predict what cases we will see and when they will arrive. During regular business hours, if possible, call ahead to find out whether we are able to provide emergency care for your dog or cat.

  If we are unable to fit an emergency appointment into our vet's schedule, or you are calling after-hours, you will be referred to the nearest available vet for care.

• What types of animals do you treat?

  Our veterinarians are able to treat New Ulm dogs and cats with compassion and expertise. Our reliable and compassionate veterinary team at New Ulm Regional Veterinary Center offers veterinary care for pets in emergency situations. Animal health is our passion, and we are proud to provide quality medical care when your pet requires it most.